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Five jobs Scano gets bought for

Whatever brought you here — a launch to defend, a crisis to catch, a market to understand — it starts from the same feed: 1M+ sources, read in 20+ languages, within minutes.

By industry

The same platform, pointed at the conversations your sector actually has.

By role

Who opens Scano in the morning, and what they open it for.

Inside the platform

Eleven parts, one workspace. Whichever door you came through, this is what you get.

Live feed+24 new1M+ sourcesMWXMarcus Webb@mwebbThird day waiting on my Nova order and support just says “shipped”.1.2k340Negative2 min agoPSPriya Shah@priyamakesThe new Nova packaging is genuinely beautiful. Zero plastic.8.4k912Positive6 min agoDEDenver EatschannelTried the Nova refill station on South Broadway — it actually works.2.7k418Positive11 min agoTVThe Sidebarreview channelNova's recyclable line, tested for 30 days: what held up.640128Neutral14 min agoFiltersNegative onlyHas image or videoUS audienceReach over 10KFour filters, 1.2M mentions down to 38.4 minmedian time to landsample data
Covers: real-time feed · filters & saved searches · similar mentions · material edit · tags

Feed & mentions

The front door: every mention, already scored, with the filters that cut a million sources down to the ones you asked for.

25 screens in the product

Mentions by aspectPositiveNegativeDelivery62%18%Price24%47%App12%66%Support41%29%Loyalty33%21%share of mentions carrying that sentiment · sample dataLanguagesEnglish52%Spanish31%Portuguese12%French5%each scored in its own language, never translated firstTopicscourier delaysrefundapp crashpromo codepackagingloyalty pointssized by mention volume
Covers: sentiment · aspects · entities · languages · topics

Sentiment & AI

Aspect-level sentiment and the language split, so “mostly positive” never has to stand in for an answer.

2 screens in the product

Dashboard+ Add widgetMentions this month5 998+187%vs. last monthMentions vs. categoryEditInfoDuplicateDeleteShare of voice by sourcex.comyoutube.cominstagram.comnews & webMentions by stateCalifornia92%Texas74%New York61%Florida43%Top topicsShippingPriceRefillsSupportsample data
Covers: dashboards · geography · sources · keywords · links · persons · legals

Analytics & dashboards

A board of widgets you arrange, not a fixed report: volume, source mix, geography and the topics underneath.

11 screens in the product

Theme setupliveTracknova"nova refill"@novahqNever matchnova scotiasupernovachevy novaExclusions are where the noise actually dies.Automation ruleruns on arrivalIFtext contains "refund"ANDsentiment = negativeTHENtag: billingassign: Customer Care1 284mentions filed automatically this weeksample dataSourcesSocial · 9 networksNews & webBlogs & forumsor paste your own list
Covers: theme creation · keyword rules · exclusions · auto-tagging · source lists

Theme setup & rules

What you track, what you never match, and the rule that files a mention before a human sees it.

10 screens in the product

Mentions per minutelivedetected here12 min after the first post09:0209:42SScano alertsEmail · nowNegative spike — Nova+312% mentions against the last 24 hours.Leading source: replies under one video.EmailEmailTelegramNegative share8%34%within 40 minutes · sample data
Covers: crisis alerts · notification rules · digests · channel routing

Alerts & subscriptions

The alert arriving while the curve is still rising, and the channels it arrives on.

6 screens in the product

Inbox128 open9 networksMWXOrder stuck for 3 daysx.com · 9:04 AMnewPSWhere's my receipt?instagram · 8:51 AMassignedJRRefill station workedtelegram · 8:22 AMresolvedALCard declined twiceyoutube · 8:05 AMnewMWXMarcus Webbx.com · direct messageSLA 2hOrder hasn't moved in three days andsupport keeps saying it shipped.9:04 AMMarcus — checked it: carrier scan failed,new label is out, arriving Thursday.9:21 AM · Dana, Customer Caretemplate: shipping delayresolved in 17 minWorking-hours SLA17 minmedian first response81% answered inside target · sample data
Covers: unified inbox · assignments · SLA · reply templates · tasks

Inbox & engagement

Queue, conversation, and the response time it produced — find it, own it, close it, prove it.

3 screens in the product

AVMarcus Webbyoutube.com134 371 subscribersInfluence scoreGear reviews, 40 minutes long.Buys everything he tests.Show mentionsEKPriya Shahtelegram.me24 540 subscribersInfluence scoreSustainable retail, daily.Her audience buys what she shows.Show mentionsMJRTXDKMacroover 100K followersASLNVKMicro10K – 100KPZYBNano1K – 10K
Covers: author profiles · influence score · communities · social analytics

Authors & communities

Who carries your category, with an influence score and the tiers that decide the budget.

1 screens in the product

logoBRAND REPORTSeptember 2026Prepared for Nova Retail Group12 480mentions+38%net sentiment31%share of voiceSummary · reach · sentiment · competitorsScheduledEvery Monday, 8:00 AM ETTo 6 recipients, before the standupYour logo on every page, not oursExportPDFXLSXCSVOne click, or on a schedule · sample data
Covers: white-label reports · templates · scheduled delivery · exports · press releases

Reports & exports

The page, the stack behind it, and the schedule that puts it in an inbox before the meeting.

2 screens in the product

novaLogo detectedThe post never types the brand name.instagram02:23[voice]…honestly theNovapackaging is much better now…Speech → searchable textText in imageNOVA store
Covers: logo detection · OCR · speech-to-text

Visual Insights

A logo found in a photo that never types your brand, text read out of a frame, speech turned into a searchable line.

1 screens in the product

Users & roles12 of 25 seatsSSO enforcedSRSarah Reyessarah@novaretail.comOwneractive nowMWMarcus Webbmarcus@novaretail.comAdmin2h agoJLJordan Leejordan@novaretail.comAnalystyesterdayAKAmy Kimamy@agency.coViewer3 days agoWhat an Analyst may doPer-role, not per-personRead every themeExport reportsReply from the inboxManage billingAudit logAmy Kim exported a reportRole changed: Jordan → AnalystNew theme created: RefillsEvery action, with who and when · sample data
Covers: users & roles · permissions · seat limits · audit log · integrations

Admin & governance

Roles, seats and the audit trail — the picture a security reviewer asks for.

23 screens in the product

SRWhy did negative mentions jump on Tuesday?AI Analystreads your dataA carrier outage hit East Coast orders. 312 ofTuesday's 418 negative mentions name shipping,and 71% of those came from one video's replies.negative mentions, last 12 daysRead from312 mentions · shipping1 video · 4.2K repliesYour 8:00 AM briefThree things changed overnight, ranked by what it costs you.Shipping complaints ↑ 4×Competitor launchReach ↑ 22%sent 8:00 AM ET
Covers: daily brief · ask-your-data · citations

AI Analyst

A question in plain language and an answer that shows its working, plus the brief that arrives without being asked.

1 screens in the product

See Scano in action

To use the system, please fill out the form below. We will contact you and tell you how to work with Scano.

30 minutes · Google Meet · English, Russian or Kazakh

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