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Agency Teams

Every client separate, one place to work

Agencies pay twice: once for the tool, and again in the hours it takes to rebuild the same report for the fifth client. Scano keeps each client's data, access and reporting apart, and makes the report the thing that repeats — not the work behind it.

Personalised demo · Live on your own clients · Scheduled client reporting

Client boardsample dataWhat is due across the accountsC1XMonthly report, retail clientScheduled, sends Friday 09:00On scheduleC2New brand addedKeywords and competitors set upNewC3Crisis cover closed outTimeline exported to the clientDeliveredClient workspaceslast 7 days18+4one login, separate data and accessWhere the hours go38%Reporting38%Monitoring29%Crisis cover21%Setup12%Shared withAMKDSB+6Account teams and the client contacts

Per client

workspaces, data and access kept apart

Scheduled

reports that send themselves

20+

languages, so a regional client is not a problem

What an agency needs that a brand does not

Separation, repeatability, and a report that carries your name.

logoBRAND REPORTSeptember 2026Prepared for Nova Retail Group12 480mentions+38%net sentiment31%share of voiceSummary · reach · sentiment · competitorsScheduledEvery Monday, 8:00 AM ETTo 6 recipients, before the standupYour logo on every page, not oursExportPDFXLSXCSVOne click, or on a schedule · sample data

Reporting that repeats without you

Build the report once per client, put it on a schedule, and let it send — with the mentions behind every chart still attached for the meeting afterwards.

  • Scheduled PDF and spreadsheet exports per client
  • Charts that keep their source list and date range
  • The same template reused across accounts
Users & roles12 of 25 seatsSSO enforcedSRSarah Reyessarah@novaretail.comOwneractive nowMWMarcus Webbmarcus@novaretail.comAdmin2h agoJLJordan Leejordan@novaretail.comAnalystyesterdayAKAmy Kimamy@agency.coViewer3 days agoWhat an Analyst may doPer-role, not per-personRead every themeExport reportsReply from the inboxManage billingAudit logAmy Kim exported a reportRole changed: Jordan → AnalystNew theme created: RefillsEvery action, with who and when · sample data

Clients kept apart, properly

Separate workspaces with their own themes, sources and users, so a client sees their account and nothing else, and your team sees all of them from one login.

  • Roles and permissions per workspace
  • Client users invited to their own account only
  • Sources, themes and exclusions configured per client
Dashboard+ Add widgetMentions this month5 998+187%vs. last monthMentions vs. categoryEditInfoDuplicateDeleteShare of voice by sourcex.comyoutube.cominstagram.comnews & webMentions by stateCalifornia92%Texas74%New York61%Florida43%Top topicsShippingPriceRefillsSupportsample data

The analysis you charge for

Share of voice, aspect-level sentiment and category breakdowns across every client, from the same collection you are already running.

  • Competitor sets defined per client
  • Aspect-level sentiment rather than one score
  • Comparable date ranges across the whole roster

What this looks like in your month

The six things an account team repeats across every client.

  • Onboard a new client without starting a new subscription
  • Send monthly reports that build themselves
  • Give the client a login that shows only their account
  • Cover a crisis for one client without touching another's data
  • Compare a client against the competitors they named
  • Answer a “where did this number come from” email in one click

What it replaces

Three reasons agency reporting eats the margin.

  • One licence per client, invoiced five times over.
  • The same monthly deck rebuilt by hand, five times, every month.
  • A shared workspace where one client can see another's brands.

By role

PR & CommunicationsKnow what a journalist is drafting while it is still a rumour.Marketing & BrandCampaign lift, share of voice and sentiment on one screen.Social Media ManagersEvery comment, DM and mention in one queue, with an owner and a deadline.Analysts & InsightsAspect-level sentiment and topic breakdowns you can export and defend.Customer CarePublic complaints answered on an SLA that respects shift hours.

The rest of the Solutions set

Brand Health TrackingReputation, visibility and sentiment in real time — scored natively in 20+ languages, not machine-translated first.Crisis ManagementSpikes reach you in minutes — including the comment threads and group chats other tools never open.Competitor AnalysisShare of voice, sentiment and reach side by side — on the networks your market actually uses.Market ResearchRead what people mean, in their own language, across 1M+ sources.Influencer DiscoveryFind the channels and authors carrying your category — not just the ones with a media kit.

See Scano in action

To use the system, please fill out the form below. We will contact you and tell you how to work with Scano.

30 minutes · Google Meet · English, Russian or Kazakh

1/2 · Business Email

Social Listening for Agencies | Scano | Scano