Crisis management
Know it's a crisis while it's still a thread
Scano watches 1M+ sources and flags an abnormal spike within minutes — including the places a crisis usually starts: the replies under a video, the comment threads nobody reads, the group chats other tools never open. Voice notes and video become searchable text, so a rumor said out loud still trips the alert.
Personalized demo · Live on your own topics · Alerts wired to your channels
- from first post to alert
- Minutes
- from first post to alert
- alert channels: email and Telegram
- 2
- alert channels: email and Telegram
- monitoring, weekends included
- 24/7
- monitoring, weekends included
What happens when it starts
Detection, then routing, then the record you need afterwards.
Detection that isn't only volume
An alert fires on abnormal volume and on a sentiment shift, so a quiet but sharply negative thread doesn't slip under a volume threshold.
- Baselines per topic, not one number for everything
- Negative-share triggers alongside volume
- Alerts to email or Telegram within minutes
The places a crisis actually starts
Replies under a video, comment threads and group chats are covered in depth — including what is said inside voice notes, video and images, which no keyword search will ever reach.
- Comment threads, replies and public group chats
- Speech-to-text on voice notes and video posts
- OCR reads the text inside images and stories
One place to answer from
Every mention, comment and DM lands in one queue with an owner, a deadline and a measured response time.
- Assignments and statuses across nine networks
- Approved reply templates in any language you work in
- Working-hours SLA, breaches flagged before customers notice
What it replaces
The parts of a crisis response that usually run on luck.
- The 2 a.m. phone tree that starts with someone noticing by accident.
- A folder of screenshots standing in for an incident record.
- Guessing whether the reaction is still growing or already past its peak.
The rest of the Solutions set
Book a demo
See Scano in action
Leave your work email. We'll set Scano up on your brand and competitors, then walk you through the results on a 30-minute call.
- Monitoring set up live on your keywords
- Sentiment, alerts and reports on your own data
- Pricing worked out for your team on the call
30 minutes · Google Meet · English, Russian or Kazakh
Step 1 of 2
Work email